FAQ

We truly care! Our clinicians are highly qualified and experienced. Our team meets on a weekly basis for support with other clinicians and medical specialists including a Rehabilitation Physician, Pain Specialist, Psychiatrist and Geriatrician who all have expertise in the prescription and delivery of therapy and treatment. This ensures the best outcomes for our clients.

We have a dedicated and friendly administration team who are happy to answer all your queries. Just call 0499 210 920 or send an email to Admin@heroeshealth.com.au.

All our clinicians are selected to join our team because of their amazing clinical skills and warm compassionate personalities.  We are in the unique position of having clinicians with generalized expertise as well as those with specialities like mental health, dementia, complex cases and acquired brain injuries. Additionally, all our clinicians have weekly support from mentors and medical experts in a variety of specialities to ensure the best clinical care for all our clients. All new referrals are triaged by senior clinicians who will clarify the referral question to ensure the appropriate therapist is assigned to each case. Of course, you can request one of our amazing clinicians too!

We service areas from North Brisbane to the Sunshine Coast, Gympie and Bundaberg. We are also happy to travel to remote surrounding areas if there is a need.

All Occupational Therapists and Speech Therapists travel to your home to do assessments and therapy. Due to the extensive amount of tests required for Neuropsychology assessments, these assessments are conducted in the clinic at Noosa Heads.

Yes, we do but we charge in line with the NDIS recommendations or per kilometre for DVA and HACC clients. However, we do our very best to keep the travel costs to an absolute minimum to ensure that most of the funding goes to the important clinical work!

If this aligns with your goals and the assessment recommendations, we are more than happy to provide ongoing therapy support. We also provide support for NDIS plan reviews by calling your support co-ordinator to discuss our reports and even attend reviews if needed. This may be particularly important for clients with complex needs.